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Our Services

Creating parameters for sustainable growth

Governance & Risk Management

During periods of stability or stagnation, governance and risk management can seem unimportant. “We know our jobs and how to do them. We’re wasting time doing documentation that could be spent on helping client ABC with XYZ.” Every time an organization goes through a period of significant change, the governance practices get tested.

If your controls are too rigid, a lack of autonomy and inefficiency will have a negative impact on the culture. On the other hand, a lack of controls or weak controls will lead to individual staff feeling the burden of collective decision-making responsibilities, creating a toxic culture based on fear. It is the role of the Board and senior leaders to create a culture where staff feel empowered and valued. You spend a lot of money on your people, it would behoove you to get value out of that by providing the parameters for them to operate and then trusting their skills and expertise to execute effectively.

Finding the right balance is an ongoing commitment to engaging with your people, being intentional about how decisions are made, and being transparent about your values. Thankfully, there are templates and resources to make this work much easier.

Our founder, Greg, spent much of his early career in performance measurement and management and it remains an area he is passionate about. From risk-control matrices to ethical allocation frameworks, balanced scorecards and more, a few critical tools applied effectively can help you build a robust, thoughtful, and non-intrusive governance structure that reduces risk and increases value to your team. With modern technology, a small amount of meaningful data points that have been effectively curated to the target demographic can add profound value to effective decision making.

Ongoing Support Services

While we do manage the maintenance around your governance and risk management processes, our true value is on our extensive experience in this space at both the Board/senior leadership level as well as the operational level. Your success in expanding on your mission is directly tied to your ability to effectively manage risk. We can guide and coordinate this work to help you ensure a sustainable future to serve your mission.

Consulting Services

We co-develop a custom solution with you! Whether you are modernizing your processes, improving transparency with your staff, reducing the bureaucracy, or more, we can help get your internal team get on the right track!

Training & Education

From free on-demand content on our YouTube channel to custom training packages, we can help you get the most out of your existing staff and infrastructure with a very small investment. We even offer an ongoing training subscription package to provide custom content directly to your team across technology and operational processes.

Includes:

  • Internal audit of governance and risk management practices focused on recommending improvements
  • Co-developing templates and content useful for governance, such as policies, terms of reference, and risk-control matrices
  • Creating and maintaining a schedule of compliance requirements, such as CRA, insurance, and funder reporting deadlines
  • Reporting to funders and other stakeholders
  • Provide subject matter expertise on many financial, operational, and other areas of technical expertise
  • Develop and train on collaboration workspaces and reports for monitor the performance of governance and risk management practices
  • Supporting you through changes in legislation to ensure you stay compliant
  • Share best practices, templates, and training to support your ongoing governance journey

Out of scope:

  • We provide advice and recommendations but all decision making about governance practices, such as approvals, is your responsibility.
  • Services that are governed by a professional body are out of scope. This includes services that must be performed by lawyers, architects, engineers, accountants (specifically external audit), and other certified professionals. While we may have the skills and experience to help in some of these areas, we are not authorized or insured to do so. We are happy to help you find the right professionals and will interact with them on behalf of the organization as appropriate.